Legal Document
Privacy Policy
Learn how Shoe Era protects and manages your personal information
Effective Date: June 1, 2025Last Updated: June 1, 2025
At Shoe Era, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our shoe cleaning services in Guwahati, Assam.
Information We Collect
- Personal Information: Name, phone number, email address, and delivery address when you book our services
- Service Information: Details about your shoes, cleaning preferences, and service history
- Payment Information: Billing details and transaction records (processed securely through our payment partners)
- Communication Records: Messages, calls, and feedback related to our services
How We Use Your Information
- Provide and deliver our shoe cleaning services in Guwahati, Assam
- Schedule pickups and deliveries at your preferred location
- Process payments and maintain transaction records
- Communicate service updates, confirmations, and promotional offers
- Improve our services based on your feedback and preferences
- Comply with legal requirements and resolve disputes
Information Sharing
- We do not sell, trade, or rent your personal information to third parties
- Service Partners: We may share necessary information with delivery partners and payment processors
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfer: In case of merger or acquisition, your information may be transferred with proper notice
Data Security
- We implement industry-standard security measures to protect your data
- All payment information is processed through secure, encrypted channels
- Access to your personal information is restricted to authorized personnel only
- Regular security audits and updates to maintain data protection standards
Your Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct any inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Request your data in a portable format
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
eraofshoe@gmail.com
Phone
+91 6001302218
Location
Guwahati, Assam
This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date above.